Title: Customer Sales Support
Tamworth, GB, B78 1SE
Bodyshop Customer Support
Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment where you can make a real impact? We have an exciting opportunity in to join our new Customer Support Team as Bodyshop Customer Support specialist and be part of a dynamic company that values efficiency, teamwork, and customer satisfaction
Key Responsibilities
- Be the main point of contact for our 7 sales offices operating in the UK and ROI ensuring a seamless Pre and post-sale experience
- Support the on boarding of new and existing customers from sign-off to completion
- Manage customer account setups, stock ordering systems, product restrictions, and demo stock requests
- Assist with large projects, including new Bodyshop setups
- Work closely with sales offices, field teams, and key stakeholders to improve operational efficiency
- Key contact for our Mobile customers and logistic teams
Skills and Experience
- Strong communication skills to build and maintain customer relationships
- A proactive and driven approach with high levels of focus and energy
- Good business acumen and problem-solving abilities
- A passion for delivering best-in-class service
- Experience of using excel proffered but not essential
What we offer
- A supportive and collaborative team environment
- A role where you can make a real difference in the customer experience
- Monday to Friday schedule – NO weekends or bank holidays!
- Based at our Tamworth T1 site