Title:  Credit Controller

Job Overview

Join LKQ UK & Ireland as a Credit Controller and take the lead in managing customer accounts to ensure timely payments and healthy cash flow. You'll build strong relationships with clients, resolve queries efficiently, and play a key role in reducing aged debt. If you’re proactive, detail-focused, and confident in communication, this is a great opportunity to grow within a dynamic finance team.

What we offer

• Competitive Salary – We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
• Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.

Key Responsibilities

• Working closely with LKQ UK and Ireland branches and external customers to resolve queries
• Liaising with branches and senior management regarding the payment performance of some accounts that may require assistance in collecting debt
• Reviewing aged debt to minimise outstanding balances
• Account reconciliation and query resolution
• Dealing with a high volume of inbound and outbound calls with customers and branches
• Communicating with customers via telephone, letter and e mail
• Creating and sending appropriate chasing letters to customers when necessary
• Placing accounts on stop and taking accounts off stop at the appropriate times
• Escalating any issues to regional credit managers or branch managers where necessary
• Prompt production and dispatch of statements

Skills and Experience

• Previous credit control experience, from a fast paced, B2B environment
• Passion for the role, drive and a sense of urgency
• Account reconciliation experience
• Previous cash collection experience essential
• Ability to deal with high inbound and making high outbound calls
• Full UK driving license some travel to customer sites will be required

Why Work for LKQ

• People First: We value our employees just as much as our customers.
• Work-Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.