Title:  Commercial Manager

Job Overview

The Commercial Manager will create, develop and drive high performance sales standards within their branch. These standards are directly aligned with the organisation’s strategy and plans, ensuring that the customer promise remains central to everything we do. This will include building and maintaining relationships with both local and national account customers, aiming to win new business.
In this role, the Commercial Manager is responsible for overseeing all sales activity within the branch, fostering a collaborative working environment between the Sales Advisors and Account Managers. 

Why work for LKQ

We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.

Key Responsibilities

•    Responsible for the branch achieving all sales related targets through strong leadership, role modelling and developing colleagues
•    Line Management responsibility for the Sales Advisors within the branch
•    Lead, manage, coach and develop the sales team, ensuring they have the necessary tools, skills and capabilities to deliver on the business plan. Conduct regular reviews, provide training and facilitate professional development
•    Deliver a balanced performance across key business metrics and KPI’s
•    Taking full ownership of the branch profit and loss performance
•    Maintain strong customer relationships, including regular customer visits
•    Ensuring the branch sales team standards are the best in class to establish customer experience excellence
•    Ensuring the branch is fully compliant in line with the branch standards to maintain a balanced performance
 

Skills and Experience

•    Experience leading a team in a retail, distribution or product sales environment
•    Commercial vehicle parts knowledge essential
•    Ability to work collaboratively across multiple functions
•    Strong leadership, negotiation and communication skills
•    Strong negotiation and influencing skills that are adaptable to both internal and external stakeholders
•    Excellent financial and analytical skills, with a good understanding of budgeting and financial reporting
•    Experience nurturing long lasting customer relationships
 

What we offer

• Pension
• 25 days annual leave
• Hapi benefits retail discount
• Staff discount
• Genuine career progression
• Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support