Title:  Commercial Manager

Job Overview

Join the driving force behind the commercial parts industry! At LKQ Digraph, we're looking for a passionate and customer-focused Commercial Manager to help deliver outstanding service and grow lasting client relationships, whilst managing a sales team. If you're a team player with a talent for turning conversations into results, this is your opportunity to accelerate your career with an industry leader.

What we offer

• Competitive Salary – We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
• Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.

Key Responsibilities

•    Responsible for the branch achieving all sales related targets through strong leadership, role modelling and developing colleagues
•    Hold Line management responsibility for the Sales Advisors within the branch. 
•    Lead, manage, coach and develop the branch team, ensuring they have the necessary tools, skills and capabilities to deliver on the business plan and uphold the customer promise. Conduct regular performance reviews, provide training and facilitate professional development
•    Cultivate and maintain an equitable, diverse and inclusive environment where colleagues feel empowered to be themselves. Ensure the workplace remains free from discrimination, harassment and bullying. 
•    Support with branch sales recruitment, ensuring we are hiring right first time and attracting future talent into the organisation
•    Deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives
•    Maintain strong customer relationships in relation to sales and customer excellence
•    Drive and ensure collaborative working across operations, retail and sales, in order to optimise productivity and ensure a seamless customer experience. 
•    Lead and drive high colleague engagement and a values driven culture across the whole branch team
•    Lead the implementation of new processes, systems and standards, whether physical, cultural or behavioural – to drive continuous improvement within the branch network 
•    Serve as a role model and advocate for the LKQ values, consistently acting with integrity while guiding, motivating and leading your team
•    Promote a safety-first culture, ensuring that safety remains a priority at all times

Skills and Experience

•    Experience leading a team in a retail, distribution, or product sales environment
•    Ability to work collaboratively across multiple functions
•    Commercial Truck Part essential
•    Have strong negotiation and influencing skills that are adaptable to both internal and external stakeholders
•    Experience nurturing long lasting customer relationships

Why Work for LKQ

• People First: We value our employees just as much as our customers.
• Work-Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.