Title:  Chapter Lead

Job Overview

Join us as a Chapter Lead working within the IT Customer Applications department where you'll be responsible for driving meaningful improvements and managing key initiatives. Reporting to the European Director of Customer Applications, you'll work at the intersection of business and technology. With a focus on Agile delivery, you'll foster collaboration across teams and help stakeholders define and implement efficient, scalable processes. With a focus on Agile delivery, you'll foster collaboration across teams and help stakeholders define and implement efficient, scalable processes.

Why work for LKQ

We’re a people first business. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role.

Our colleagues are our number one priority because we know we can’t deliver great without them. From flexible working options and bespoke development programs to well-being initiatives and people policies that make a positive impact, at LKQ Europe we’re committed to investing in our colleagues.

And it’s not just our people we’re committed to. Our sustainability agenda also focuses on leaving our world a better place than how we found it. From putting resources back into the communities in which we work and fundraising for charities, both local and global, to actively reducing our carbon footprint we mean business when it comes to having a positive environmental impact on our planet.

Key Responsibilities

• Taking responsibility for managing backlogs, implementations, and roadmaps within the assigned scope
• Facilitating the use of Agile principles and practices in Sprint iterations across several delivery teams
• Guiding and supporting product owners in user story mapping, backlog creation (epic level) and user story generation
• Supporting product managers in setting product strategy cascading to teams
• Managing relationships with business stakeholders
• Working with department and group leadership on a daily basis to ensure delivery and quality
• Providing team-level reporting against agreed metrics, identifying and suggesting improvements to remove inefficiencies as well as escalating delivery risks
• Conducting analyses of team performance and providing coaching to support increasing productivity
• Contributing to the creation of new processes and monitoring the quality of practices and behaviors across delivery teams
• Supporting team management in activities relating to European customer applications.

Skills and Experience

• Minimum 5 years IT Product Management or Product Owner experience, with a deep understanding of the challenges of coordinating international and cross-functional stakeholders.
• Previous experience working as a Scrum Master, Agile Lead or Agile Coach within a matrix organization
• Experience in effectively coaching product communities
• Ability to identify critical issues and propose solutions
• Knowledge and experience of using Agile principles beyond Scrum and Kanban, for example, Lean Start-Up methods, Design Sprints, Lean UX, CI/CD and DevOps
• Good understanding of waterfall practices and terminology 
• Proficient in the use of JIRA and Confluence software
• Familiarity with complex front and backend systems
• Able to provide coaching and direction where needed
• A supportive team player able to thrive in an iterative/Agile environment with constantly changing priorities
• Experienced in scaled Agile framework within an international corporate matrix structure
• Strong English language skills, both verbal and written.

What we offer

• Competitive basic salary
• Annual bonus scheme
• A hybrid working environment plus European travel
• Opportunities to grow and develop yourself

We support a culture that encourages curiosity, values diverse perspectives and creates opportunities for everyone to learn and grow. Our commitment ensures equitable opportunities for career advancement and personal development.

If you would like to apply, please send your CV in English.