Title:  Technical Specialist

Job Overview

The Technical Specialist will play a critical role in providing support to LKQ customers on a wide range of specialities from Painter training, Bodyshop Processes, Product innovation; just some examples but the list goes on. These things all enhance the Bodyshop’s KPI’s and efficiencies and can be very rewarding when you look at how you have supported and developed those customers. You will be the face of LKQ in building relationships with our valued customers.

You would be involved in latest product innovation from market leading manufacturers as well as LKQ’s own brand’s, getting training on latest innovation, then taking these skills and supporting and implementing into the bodyshop world. You would be showing customers new opportunities to solving their current challenges.

You would expand your current personal knowledge on products and processes as we get involved with many market leading manufacturers, businesses and organisations all bringing new innovation to the market place. A key focus for customers today is sustainability and this is an area we are continually working on and develeoping for our customers where you would be supporting the LKQ Academy out in the bodyshop arena.

No two days are ever the same in this role. You would be part of the ‘Biggest Technical team’ in the UK.
 

Why work for LKQ

We are a people first organisation – for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.

Key Responsibilities

•    To provide technical support to LKQ customers by winning new business, developing customers KPI’s, new product conversion and latest innovation.
•    To develop customers by showing and training latest innovation and best practices. 
•    Supporting on product and colour support. 
•    To work with others (e.g., Suppliers, Manufacturers, Marketing, Procurement, Training, etc.) to enhance the technical offer to Key Accounts and Regional Accounts.   
•    To start-up new business’s, supporting ongoing unique product brands exclusively to LKQ.
•    To implement and demonstrate the financial advantage of adopting the LKQ group product and process that we can offer to LKQ customers.       
•    To stay abreast of competitors / market / supplier activities in the day to day role.                                  
•    Drive product growth by supporting LKQ commercial team plan.
•    Build and strengthen relationships to expand collision sales within LKQ.
•    Set and maintain high service standards, recognising strong performance and addressing areas needing improvement.
•    Involved in developing our own people on internal training.
 

Skills and Experience

•    Minimum NVQ level 3, or 7-years practical experience of Market/Paint Refinish/Dry Ancillaries.                               
•    Good working knowledge of paint company product ranges & processes.
•    Good working knowledge of dry ancillary company ranges & processes.   
•    Great communication skills, to build strong relationships with your colleagues, customers, and stakeholders.
•    Good IT skills.
•    Valid Full Driving License.
•    Organised and resourceful.
 

What we offer

Company Benefits:
•    Annual bonus
•    Enhanced parental benefits
•    EAP
•    Pension
•    25 days annual leave
•    Hapi-benefits (retail discount)
•    Staff discount
Our Bodyshop customers benefit from our range of over 10,000 wet and dry coatings products. We stock all leading brands of coatings, consumables and tooling for the Bodyshop and our dedicated product team, which has over 100 years’ combined experience, is constantly striving to bring customers the latest innovative products that support a changing industry.
We also have a market leading Collision range. With over 18,000 SKUs of lighting, mirrors and body panels in stock. Over 510,000 units of stock in our distribution centres and branches! There is also a very wide range of thermal products, the most popular being radiators and A/C condensers. The proposition is also supported by a dedicated collision team.