Title:  Technical Specialist

Job Overview

The Technical Specialist will play a critical role in providing support to LKQ customers on a wide range of specialities from Painter training, Bodyshop Processes, Product innovation; just some examples but the list goes on. These things all enhance the Bodyshop’s KPI’s and efficiencies and can be very rewarding when you look at how you have supported and developed those customers. You will be the face of LKQ in building relationships with our valued customers.

You would be involved in latest product innovation from market leading manufacturers as well as LKQ’s own brand’s, getting training on latest innovation, then taking these skills and supporting and implementing into the bodyshop world. You would be showing customers new opportunities to solving their current challenges.

You would expand your current personal knowledge on products and processes as we get involved with many market leading manufacturers, businesses and organisations all bringing new innovation to the market place. A key focus for customers today is sustainability and this is an area we are continually working on and develeoping for our customers where you would be supporting the LKQ Academy out in the bodyshop arena.

No two days are ever the same in this role. You would be part of the ‘Biggest Technical team’ in the UK.

What we offer

• People First: We value our employees just as much as our customers.
• Work-Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.

Key Responsibilities

• To provide technical support to LKQ customers by winning new business, developing customers KPI’s, new product conversion and latest innovation.
• To develop customers by showing and training latest innovation and best practices.
• Supporting on product and colour support.
• To work with others (e.g., Suppliers, Manufacturers, Marketing, Procurement, Training, etc.) to enhance the technical offer to Key Accounts and Regional Accounts.  
• To start-up new business’s, supporting ongoing unique product brands exclusively to LKQ.
• To implement and demonstrate the financial advantage of adopting the LKQ group product and process that we can offer to LKQ customers.      
• To stay abreast of competitors / market / supplier activities in the day to day role.                                 
• Drive product growth by supporting LKQ commercial team plan.
• Build and strengthen relationships to expand collision sales within LKQ.
• Set and maintain high service standards, recognising strong performance and addressing areas needing improvement.
• Involved in developing our own people on internal training.

Skills and Experience

• Minimum NVQ level 3, or 7-years practical experience of Market/Paint Refinish/Dry Ancillaries.                              
• Good working knowledge of paint company product ranges & processes.
• Good working knowledge of dry ancillary company ranges & processes.  
• Great communication skills, to build strong relationships with your colleagues, customers, and stakeholders.
• Good IT skills.
• Valid Full Driving License.
• Organised and resourceful.

Why Work for LKQ

• Competitive Salary – We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave  – Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
• Pension Contributions – We invest in your future with our contributory pension scheme.
• Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.