Title: Regional Account Manager
Field Based, GB Chelmsford, GB, CM1 2QX Canterbury, GB, CT1 1DX Ashford, GB, TN24 0SP Colchester, GB, CO4 9QX
Job Overview
As an Account Manager for LKQ Leisure and Marine, you will be specifically accountable for delivering exceptional customer service across our business network’s existing and a potential customer base, while maximising profitable. As an industry expert you will be responsible for building and maintaining strong customer relationships in your targeted territory. Reporting directing to the Head of Channel and delivering growth.
Why work for LKQ
We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.
Key Responsibilities
- • Deliver LKQ Leisure and Marine’s propositions to grow sales across all product categories
- • Creating strong leads and opportunities for all of LKQ Leisure and Marine channels, ensuring compliance across all marketing and promotional activity internally and externally
- • Identifying and developing existing, lapsed and new business opportunities within specific geographical areas
- • Conducting customer account reviews on a regular basis, with a focus on monthly spend, margin, credits, terms, maximising key product group opportunities and potential spend
- • Develop positive and professional working relationships with key internal stakeholders while maintaining a comprehensive understanding of the L&M aftermarket
- • Participate in regional business specific customer events
- • Attend national and local training events
- • Visibly promote LKQ Euro Car Parts group values and act as an ambassador for the organisation
Skills and Experience
- Having a customer focused mindset ensuring the customer is at the heart of everything we do
- Ability to work to deadlines
- Have a “right first time” and committed attitude
- Proven effective planning and organisational skills
- Self-critical and challenging of the status quo
- Proficient working knowledge of Microsoft Excel and Power Point
- Proven effective communication skills, a confident cross-functional communicator with the ability to influence
What we offer
- Pension
- 25 days annual leave
- Hapi benefits retail discount
- Staff discount
- Genuine career progression
- Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support