Title:  Key Account Manager

Job Overview

The Bodyshop Key Account Manager (KAM) will be responsible for acquiring, maintaining  and growing some of LKQ (Bodyshop)'s national and regional accounts. The role will build strategic relationships, providing comprehensive and innovative support to our key account customers, helping them maximise their sales and profit opportunities. The KAM will work both remotely and at customer locations nationally at a strategic level with senior members of their customer organisations

Why work for LKQ

We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance. We are looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.

Key Responsibilities

• Promoting a customer focused mindset to ensure the customer is at the heart of everything we do
• Working collaboratively with the field based teams to ensure we are maximising on customer opportunities
• Delivering a personalised customer experience to build a deep rapport with Key Customer personnel
• Establishing productive, professional relationships with board level and senior operational personnel in target customer accounts.
• Business development activities to expand the company main dealer portfolio within the channel through sourcing, acquisition and developing new business.
• Working to deliver a balanced performance across key business metrics and KPI measures in line with business and channel goals and objectives
• Utilising relevant business data to understand the opportunities across channel
• Collecting and analysing competitor activity, ensuring the team are aware of competitor promotions
• Managing the branch in growing unique spending customers, increasing both wallet and market share.
• Managing clear and consistent pricing terms and rebates to maintain a fair and healthy profit margin
• Contract and tender negotiations and submissions
• Meeting assigned targets for profitable sales volume and strategic objectives in assigned accounts/new accounts
• Proactively lead a joint company strategic account planning process that develops mutual performance objective, financial targets, and critical milestone

Skills and Experience

• Proven track record of acquiring and developing new and existing business
• Proven effective planning and organisational skills
• Proficient working knowledge of Microsoft Excel and Power Point
• Proven effective communication skills, a confident cross functional communicator with the ability to influence at board level
• Pro active commercial problem solver and analyst

What we offer

• Pension
• 25 days annual leave
• Hapi benefits retail discount
• Staff discount
• Genuine career progression
• Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support

LKQ (Group) UK sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ apply now.