Title:  Sales Advisor

Reference Number:  3282
Location: 

Swansea, GB, SA5 4ES

Date:  3 Apr 2024
Company:  LKQ Euro Car Parts

Job Overview

Aquafax is the UK’s leading distributor of marine equipment, we specialise in distributing the marine industries leading brands to our extensive customer base throughout the UK and Ireland. In this role, you will interact directly with customers via emails, phone calls, and in-branch contact to answer 
questions, provide guidance, increase sales, and elevate their experience with our company. 

Why work for LKQ

We are a people first organisation – for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.

Key Responsibilities

  • Greet and serve customers, being polite, patient and helpful from the moment they enter the branch
  • Work on SOP system and handle customers
  • transactions
  • Working to deliver a balanced performance across key business metrics and KPI measures inline with business goals and objectives
  • Working collaboratively with Sales, Purchasing, Finance and Technical Teams to maximise customer opportunities and deliver a customer first culture
  • Assist in receiving deliveries and stock management procedures
  • Keep the branch clean, tidy, well presented and re-stocked
  • Assist the Branch Manager with obtaining and maintaining customer relationships
  • Assist and support where necessary

Skills and Experience

  • A passion for and experience in delivering
  • Fantastic customer service
  • Previous experience in a sales advisor/Customer Services position
  • Have an interest in boating and/or knowledge of the Marine industry
  • Good communication skills
  • Knowledge of Microsoft Windows and Office Applications
  • Able to plan, prioritise and problem solve
  • Knowledge of SOP systems
  • To be result driven and highly motivated by delivering and exceeding targets

What we offer

  • Enhanced parental benefits
  • EAP
  • Pension
  • 22 days annual leave
  • Hapi-benefits (retail discount)
  • Staff discount